Your request is now registered at our Mirzapur office (Oliyer Ghat, Desk #2)
Reference number:
What Happens Next
Within 4 Hours
Our sales team reviews your inquiry. Rajesh Kumar or Amit Kumar will email you confirmation with:
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High-resolution photos of carpets matching your requirements
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Detailed specifications (size, materials, knot density)
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Pricing breakdown and payment options
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Estimated production time (for custom orders)
24-48 Hours
If you requested workshop tour or masterclass booking, our workshop coordinator Priya Sharma will call you to:
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Confirm your preferred date and time
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Send booking confirmation with reference number
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Email directions to our Mirzapur workshop
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Answer any questions about the tour
If You Don't Hear From Us
Check your spam folder first. If still nothing after 6 hours:
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Call us directly: +91 921 200 0399
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Email: contact@mirzapurlooms.com
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Mention your reference number shown above
Important: We respond to all inquiries 7 days a week, including weekends. If you submitted your inquiry after 6 PM IST, you'll receive response the next morning by 10 AM.
International customers: We account for time zone differences. International inquiries receive response within 8 hours (accounting for night hours in India).